Maintenance requests came in via email, text, and portal with no way to prioritize urgency or route to correct vendor.
AI reads incoming requests and assigns urgency (emergency, urgent, routine)
Auto-routes to appropriate vendor with all details
Tenant gets instant confirmation and ETA
AI classifier, property management software integration, SMS notifications
-65% (avg 2 hrs to 45 min)
Emergency response time
-10 hrs/week
Manual triage time
+22% (in surveys)
Tenant satisfaction
Results reflect actual client outcomes. Industry and size may vary.
Let's discuss how we can help you achieve similar results.
